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Old June 30th, 2007, 10:50 AM   #26
kylefabulous
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Old June 30th, 2007, 11:07 AM   #27
Diosnoche
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Quote:
Originally Posted by cosmiK-Cat
Hey, part of the reason I came back on the board was also because we were having ticket issues- and we didn't harrass anyone at all- till this week- I gave Robin the info on wed
This is exactly the same situtation i'm in, I have been on this board in years, until now and for only this ticket issue. And even after PM the Admins, I still get no response.

What I don't like about this whole situataion is that there is no communication with someone who is at the top level, the people whom I've paid money to for a product that I have not received. That is my issue. If I don't get to go that's fine, I just want my money back.
Quote:
Originally Posted by cosmiK-Cat
Diosnoche- I see you are up here in TO as well- it's fustrating since we live in the same city as the seller, isn't it? ( nice join date, btw- I was feelin' old-lol)
It is fustrating, living in the same city as the seller is why I chose to have the tickets mailed to me, I know it will only take 1-2 days to get the tickets, and I'd prefer to have the tickets in my hand shortly after payment.

Yeah you love that join date One of the originals.... cerca 1999!
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Old June 30th, 2007, 11:36 AM   #28
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don't stress.. robin is sick...

you'll get your tickets...

seriously...

don't stress out!
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Old June 30th, 2007, 03:05 PM   #29
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seriously... everyone needs to simmah down.
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Old June 30th, 2007, 03:23 PM   #30
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no no let em squirm! its entertaining!
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Old June 30th, 2007, 06:45 PM   #31
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Quote:
Originally Posted by Diosnoche
This is exactly the same situtation i'm in, I have been on this board in years, until now and for only this ticket issue. And even after PM the Admins, I still get no response.

What I don't like about this whole situataion is that there is no communication with someone who is at the top level, the people whom I've paid money to for a product that I have not received. That is my issue. If I don't get to go that's fine, I just want my money back.


It is fustrating, living in the same city as the seller is why I chose to have the tickets mailed to me, I know it will only take 1-2 days to get the tickets, and I'd prefer to have the tickets in my hand shortly after payment.

Yeah you love that join date One of the originals.... cerca 1999!

Yeah, I see where you are coming from. I understand that people get sick, I understand things happen, but I sent the money order back in March and now its July and still no tickets. There are plenty of businesses out there that Hullabaloo could have used to outsource everything related to ticketing and order processing, but they chose to keep the commission for themselves and perform all these tasks in house, which is fine, but with that comes responsibility to provide decent customer service like communication with the customer in a timely manner.

If the tickets aren't going to come, my money should just be refunded.
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Old June 30th, 2007, 07:18 PM   #32
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again...if you paid, and have proof that you paid, you WILL get in
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Old July 1st, 2007, 10:49 AM   #33
Robin Frolic
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Quote:
Originally Posted by Phoenix177
Yeah, I see where you are coming from. I understand that people get sick, I understand things happen, but I sent the money order back in March and now its July and still no tickets. There are plenty of businesses out there that Hullabaloo could have used to outsource everything related to ticketing and order processing, but they chose to keep the commission for themselves and perform all these tasks in house, which is fine, but with that comes responsibility to provide decent customer service like communication with the customer in a timely manner.

If the tickets aren't going to come, my money should just be refunded.

Coulda woulda shoulda. If I'd known what a hassle all this was going to be, and what an insane amount of work, and that I'd be doing 95% of the party-related work by myself in addition to raising my kid, and that a lot of stuff I need Frolic to help me with would become a Big Issue because he's busy with his career (and I'm then fucked because I can't do these things alone - our Paypal-without-Hullastore customers are one good example here, I had no idea they even existed until they started PMing me, and even then I couldn't get Frolic to get me a list of their names because he didn't have time to compile a list, so there may still be more who haven't PMed me yet and I don't yet know of their existence) I would have said no way.

Sorry if I'm sounding bitter, I'm just really fucking frustrated. So many things have been oddly done - for example, Frolic setting all the tickets to "Completed shipped" as a matter-of-course with the expectation that they'd be going out within the next few days, but then that makes it useless for me because I can't go back and see if a particular order actually DID get shipped or if it was overlooked, since they ALL say they were shipped. All this work got punted onto me, he isn't answering emails, and then I have to deal with people's pent-up frustration over not having their emails answered or being told two different things. FUCK.

He's really busy with his hypnosis career and he travels a lot, I understand that. I really do, and I have empathy for the fact that he feels overworked and stressed. But I'm busy too, raising a super-high-energy three year old and dealing with ongoing illnesses stretching over the past six months. If I'd known going into this that I was going to end up doing the lion's share of the work, I'd never have agreed to do it.

Did I already say "FUCK"? Yes. Well, I'm going to say it again. FUCK.

Yes, the ball got dropped. I'm sorry. I am one single human being and I am running around like hell trying to get everything sorted out before the party and I am sick and overstretched and just as pissed-off as any of you (although for different reasons). I am typing this and trying to get through my PMs while my son sits on my lap and tries to yank my hands away from the keyboard because he doesn't want to lose me to the computer.

FUCK.
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Old July 1st, 2007, 11:28 AM   #34
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poor robin.. i can only imagine what a nightmare this is...

well if there is anyway i can help relinquish some stress... please let me know!

i'm totally down to do whatever i can...

also.. if you need any help with the event... PM me.. i'll be up early friday... and i'd be happy to help ya out..

again if there is ANYTHING i can do robin... LET ME KNOW!

this should be fun for you too!
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Old July 1st, 2007, 12:54 PM   #35
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^^ Same goes for me.. let me know if I can help ease things for you. I will be in town starting Thursday night.
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Old July 1st, 2007, 01:49 PM   #36
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mary and i will be in town thursday as well, and i believe i still need to pick up a couple records from frolic
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Old July 1st, 2007, 02:37 PM   #37
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I will be in town on Thursday as well... let me know if I can help with anything Robin. I wish I lived closer so I could come watch Mr. Moo for you while you took care of Hulla business.
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Old July 1st, 2007, 11:10 PM   #38
Robin Frolic
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I'm actually a little calmer now (after I stormed into the bedroom this morning and threw a several-minute shit-fit at poor groggy Frolic, he decided to take Moo to the Science Centre and give me several "alone time" hours, which I spent sleeping the sleep of ). I should know better than to respond to messages when I've had only a couple hours sleep. ;P

My usual instinct is to say, "Thank you all so much, but I've got it all under control" except that it's already pretty plain that I don't really at the moment! My best friends are flying in from California; one is arriving Thurs night and he'll be staying at our place, so he'll be around to help. But Kyle, I may have something you could help with, I'll PM you. And I'll keep the rest of you in mind. Although I expect to have 99% of things sorted by then! It's just the next week that's really going to continue being crazy-making.
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Old July 2nd, 2007, 02:44 AM   #39
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like i said babes... just let me know xoxo
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Old July 2nd, 2007, 12:39 PM   #40
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Quote:
Originally Posted by weava
Re-read my post lol.

I got mine.

I was just saying at this point I would be worried too.

oh good
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